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99% of the time I am stuck using my cell phone to reply to people because eM client search doesn't work. Sometimes it is there, sometimes it isn't. If I am looking for an e-mail from my #1 client, I first have to look on my cell phone, find the date and time in eM client and then sort by the Received By name. The interface looks great (but has issues), it's fast and has some good features, but mostly they don't work as expected. I suspect they have very little development capability, or they are outsourcing all of this and that explains why getting fixes done is impossible at best. If I could buy this company, fire every employee and finish their system I would. If they were any quieter over there, we'd have to be in the vacuum of space. The reliability is awful, but the customer service.
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